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​Privacy Policy, Terms & Conditions and Waiver

 

 

Last Updated: May 21, 2026

PRIVACY POLICY

1. Introduction

Welcome to Ridge CrossFit & Athletics (“we,” “our,” “us”). We are committed to protecting your privacy and safeguarding your personal information.

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This Privacy Policy explains how Ridge CrossFit & Athletics collects, uses, stores, and protects your information when you visit our website, register for services, attend classes, participate in events, or communicate with us.

By using our website or services, you consent to the practices described in this policy.

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2. Information We Collect

We may collect the following types of information:

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Personal Information

  • Full name

  • Email address

  • Phone number

  • Emergency contact details

  • Billing and payment information

  • Date of birth

  • Health and fitness information voluntarily provided by you

  • Membership and attendance information

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Website & Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website usage analytics

  • Cookies and tracking technologies

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3. How We Use Your Information

We may use your information to:

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  • Manage memberships and class bookings

  • Communicate with you about classes, schedules, events, and updates

  • Process payments

  • Provide coaching and fitness services

  • Improve our website and services

  • Respond to inquiries and customer support requests

  • Send promotional and marketing communications

  • Maintain gym safety and operational records

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You may unsubscribe from marketing communications at any time.

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4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers that help operate our business, including:

  • Payment processors

  • Scheduling and booking platforms

  • Website hosting providers

  • Fitness and member management software

  • Email communication providers

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Information may also be disclosed if required by law.

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5. Cookies & Tracking

Our website may use cookies and analytics tools to improve user experience and understand website traffic.

You may adjust your browser settings to refuse cookies; however, some website functionality may be limited.

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6. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

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7. Retention of Information

We retain personal information only as long as necessary for operational, legal, accounting, or safety purposes.

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8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information

  • Withdraw consent to marketing communications

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To request access or updates, please contact us directly.

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9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

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10. Children’s Privacy

Our services are not directed toward children under the age of 13 without parental or guardian consent.

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11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

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12. Contact Information

Ridge CrossFit & Athletics Maple Ridge, British Columbia, Canada

For privacy-related questions, please contact us through the website contact form or official business email.​​

TERMS & CONDITIONS

 

 

1. Acceptance of Terms

By accessing or using the Ridge CrossFit & Athletics website, facilities, services, programs, or events, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, please do not use our services.

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2. Membership & Services

Memberships, class packs, and services are subject to availability and may change without notice.

We reserve the right to:

  • Refuse service

  • Modify schedules or programming

  • Cancel classes or events

  • Update pricing and policies

  • Suspend or terminate memberships for policy violations

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3. Booking & Attendance Policies

Members are responsible for:

  • Booking classes in advance where required

  • Arriving on time for sessions

  • Cancelling bookings within required cancellation windows

  • Following gym etiquette and coach instructions

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Repeated no-shows or late cancellations may result in penalties or restricted booking privileges.

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4. Health & Medical Responsibility

You acknowledge that participation in fitness activities involves physical exertion and inherent risk.

You confirm that:

  • You are physically capable of participating

  • You will consult a physician if necessary

  • You will inform coaches of any injuries, limitations, or medical concerns

  • You participate voluntarily and at your own risk

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5. Payment & Billing

All fees are billed according to the membership or package agreement selected.

Missed or failed payments may result in:

  • Suspension of access

  • Additional fees

  • Cancellation of membership privileges

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All pricing is subject to applicable taxes.

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6. Refund Policy

Unless otherwise stated in writing:

  • Membership fees are non-refundable

  • Unused classes do not carry monetary value

  • Event registrations may be non-refundable

Special circumstances may be reviewed at management discretion.

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7. Gym Conduct

Members and visitors are expected to:

  • Treat others respectfully

  • Use equipment safely

  • Follow coach instructions

  • Maintain cleanliness standards

  • Wear appropriate athletic attire and footwear

Ridge CrossFit & Athletics reserves the right to remove individuals who create unsafe, disruptive, or inappropriate environments.

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8. Personal Property

Ridge CrossFit & Athletics is not responsible for lost, stolen, or damaged personal property.

9. Intellectual Property

All website content, branding, logos, graphics, programming materials, and media are the property of Ridge CrossFit & Athletics unless otherwise stated.

Content may not be copied or reproduced without written permission.

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10. Photography & Media Release

By attending classes, events, or activities, you consent to the possible use of photos or videos featuring you for marketing, social media, and promotional purposes unless you notify us in writing.

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11. Limitation of Liability

To the fullest extent permitted by law, Ridge CrossFit & Athletics shall not be liable for:

  • Injuries

  • Losses

  • Damages

  • Delays

  • Service interruptions

  • Property damage

arising from participation in our services or use of our facilities.

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12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.

Continued use of our services after updates constitutes acceptance of revised terms.

PARTICIPATION WAIVER

& RELEASE OF LIABILITY

 

 

Assumption of Risk

I acknowledge that participation in fitness activities at Ridge CrossFit & Athletics, including but not limited to CrossFit, strength training, Olympic lifting, HYROX training, conditioning, mobility work, group classes, open gym sessions, competitions, and related activities, involves inherent risks.

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These risks may include:

  • Serious injury

  • Muscle strains or tears

  • Sprains

  • Broken bones

  • Illness

  • Heart-related events

  • Concussion

  • Permanent disability

  • Death

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I voluntarily choose to participate in these activities with full knowledge and acceptance of these risks.

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Medical Acknowledgement

I confirm that:

  • I am physically and medically able to participate

  • I will notify Ridge CrossFit & Athletics staff of any medical conditions, injuries, pregnancy, or limitations

  • I understand it is my responsibility to monitor my own physical condition during participation

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I understand that no medical advice is being provided by Ridge CrossFit & Athletics.

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Release of Liability

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In consideration of being permitted to participate in activities at Ridge CrossFit & Athletics, I hereby release, waive, discharge, and hold harmless:

  • Ridge CrossFit & Athletics

  • Its owners

  • Coaches

  • Employees

  • Contractors

  • Volunteers

  • Affiliates

  • Landlords

  • Representatives

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from any and all claims, liabilities, demands, damages, costs, or causes of action arising from participation in activities or use of facilities, including those arising from negligence to the fullest extent permitted by law.

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Equipment & Facility Use

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I agree to:

  • Use equipment responsibly

  • Follow coach instructions

  • Respect facility rules and safety procedures

  • Immediately stop activity if I feel pain, dizziness, or illness

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Emergency Medical Treatment

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I authorize Ridge CrossFit & Athletics staff to seek emergency medical treatment on my behalf if necessary.

I understand I am financially responsible for any medical costs incurred.

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Photography & Media Release

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I grant permission for Ridge CrossFit & Athletics to use photographs, videos, or recordings taken during classes, events, or activities for promotional or marketing purposes unless I provide written notice otherwise.

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Minor Participants

If signing on behalf of a minor, I confirm that I am the parent or legal guardian and agree to all terms on behalf of the minor participant.

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Severability

If any portion of this waiver is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

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Governing Law

This agreement shall be governed by the laws of the Province of British Columbia and the applicable laws of Canada.

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Acknowledgement

By participating in activities, purchasing memberships, booking classes, or using Ridge CrossFit & Athletics facilities or website, I acknowledge that I have read, understood, and voluntarily agree to these terms.

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